UK Customer Care Professional

1 week ago


Chelmsford, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000

We have an exciting opportunity for a customer care professional to join our team in the UK. As a key member of our customer support team, you will play a vital role in ensuring excellent customer satisfaction by providing timely and effective solutions to queries.

Key Responsibilities:
  • Handle incoming calls, emails, and chat queries from customers with professionalism and courtesy.
  • Provide accurate information regarding products and services offered by beBee Professionals.
  • Resolve customer issues efficiently and escalate when necessary, working closely with other departments to ensure seamless resolution.
  • Process customer orders and manage account information with attention to detail.
Requirements:
  • Previous experience in a customer service role is highly valued.
  • Excellent communication and problem-solving skills are essential for success in this position.
  • Ability to handle high-volume queries while maintaining attention to detail and delivering exceptional customer service.
  • Proficiency in Microsoft Office and CRM systems is required.
  • Ability to work both independently and as part of a dynamic team.


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