Operations Management Specialist

3 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Biffa Waste Services Full time
About the Role

As an Operations Manager at Biffa Waste Services, you will be responsible for managing day-to-day Depot operations on a 1pm to 10:30pm, Monday to Friday shift pattern.

This is a key role that requires strong leadership skills, attention to detail, and excellent communication abilities. You will work closely with the Depot Manager to ensure operational, safety, and service performance standards are met.

Key Accountabilities
  1. Lead the traffic dispatcher team, providing guidance, instructions, and monitoring their performance.
  2. Oversee shift operations, ensuring driver supervision and vehicle availability.
  3. Develop and implement strategies for new work and tactical re-routes, optimizing resource allocation and route efficiency.
  4. Maintain a safe working environment by adhering to health and safety protocols, including inductions and training.
  5. Prior experience with route planning software like Route Monkey or DPS (LogiX) is essential.
Essential Skills
  • Familiarity with local geography and transport regulations.
  • Knowledge of the waste industry, particularly relevant laws.

Biffa Waste Services values diversity and inclusivity.



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