Food and Beverage Lead

1 month ago


Chippenham, Wiltshire, United Kingdom Exclusive Hotels and Venues Full time

About the Role

We are seeking an experienced Food and Beverage Supervisor to lead our team in delivering exceptional guest service in a 4/5 star environment. This is a fantastic opportunity to work with a passionate and dedicated team, focusing on providing outstanding dining experiences for our guests.

Job Responsibilities

  • Lead the shift, supervising the front of house Food and Beverage team and supporting the Food & Beverage Management team in the day-to-day running of the department.
  • Ensure a truly warm and welcoming experience for all guests and visitors dining in the F&B outlets.
  • Overall supervision of the food and beverage team ensuring exceptional standards are delivered and maintained.
  • Assist with the ordering and control of stock items ensuring availability at all times.
  • Work as part of a team and constantly evaluate, train and improve the experience of our guests.
  • Help to support the welfare and motivation of the F&B team.
  • Attend regular team meetings ensuring a strong and clear flow of communication at all times.
  • Help to manage cost of sales to ensure maximum departmental profit is achieved.
  • Liaise with sales daily to improve communication & charging of any events taking place in the outlets.

The Ideal Candidate

We are looking for someone with:

  • Possession of passion for delivering exceptional guest service in a 4/5 star environment.
  • Able to work under pressure and multi-task.
  • Immaculate presentation and grooming.
  • Strong eye for detail.
  • Exceptional communication skills.
  • Confidence, initiative and 'Exclusive' personality.
  • Computer literacy.

What We Offer

  • Competitive salary - £35,000 - £45,000 per annum.
  • 29 days holiday (increasing with length of service).
  • Discretionary service charge system.
  • 50% Discount on food and beverage across all Exclusive properties.
  • Really big discounts of room nights across all Exclusive properties.
  • PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
  • Meals on duty provided for free.
  • Recognition and rewards scheme.
  • Access to our learning platform including great training and development programs.
  • Free gym access + where available dedicated classes.
  • B Corp accredited and commitment to improving our People, Product and Planet.
  • Free downloads to newspapers, magazines and books.
  • Cycle to work scheme.

About Us

At Exclusive Hotels and Venues, we pride ourselves on being a company that genuinely cares about its people. We want individuals who share our passion for delivering exceptional service and making every guest feel welcome. If you have the heart, energy and drive to be a part of something special, then this could be the perfect role for you.



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