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Cloud Application and Database Expert

2 months ago

Theale, United Kingdom Idox plc Full time

Cloud Application and Database Specialist

About the Role

We are seeking a skilled technical specialist to join our dynamic Idox Cloud Hosting team within the Local Government Software Division. As a Cloud Application and Database Specialist, you will be responsible for delivering high-quality hosting solutions, ensuring service continuity, and upholding customer satisfaction.

Key Responsibilities

  • Provide top-notch customer service and technical support
  • Deliver high-quality hosting solutions and ensure service continuity
  • Enhance customer awareness and deliver management information that aligns with Idox's business strategy, goals, and objectives
  • Maintain business continuity and minimize downtime for our customers

Requirements

We are looking for someone with a background in local government systems and IT, who loves to stay at the forefront of technology, and who will excel in troubleshooting and enhancing our client service. If you have experience with Idox products and implementations, or similar products, please highlight this in your application. Importantly, if you have a solid understanding of Local Government infrastructure and are eager to apply your skills in the private sector to advance your career, we are excited to hear from you.

What We Offer

Idox is committed to providing you with the mentoring and development necessary for your success, enabling you to leverage your expertise to support our customers effectively. We encourage you to share valuable insights and intelligence with the Group to drive continuous improvement.