Fleet Reliability Operations Manager

3 weeks ago


London, Greater London, United Kingdom Zoomcar Full time
Job Description

We are seeking an experienced professional to lead our Warehouse Teams Globally in embedding a culture of process compliance, fleet reliability, and quality. As the Fleet Reliability Programme Manager, you will elevate best practices from local to global, drive standardization, and significantly contribute to the planning process.

Responsibilities:
  • Deep dive into data-led opportunities for hardware reliability, repair compliance, and standardization initiatives.
  • Lead the development of OKRs, roadmaps, and budgets, often partnering with cross-functional teams.
  • Implement training, quality standards, and processes with teams on training, hardware, and compliance.
  • BUILD A CULTURE OF COMPLIANCE IN OUR WAREHOUSE TEAMS WHERE REPAIR SOPs ARE CHALLENGED AND SYSTEMATICALLY IMPROVED.
  • Provide maintenance and hardware feedback between Local Ops and our Global Service Center.
  • Continuously improve compliance and quality metrics on the warehouse floor and transactionally.


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