Retail Sales Associate

3 weeks ago


Portsmouth, Portsmouth, United Kingdom NEW BALANCE Full time
About New Balance

New Balance is a sportswear brand that values its employees as part of its family. We're looking for associates who can grow with us as we continue to expand our brand. Our retail stores need team members who can engage, educate, and entertain our customers from the moment they enter the store.

Key Responsibilities
  • Store Operations: Open and close the store following company procedures, ensuring a smooth customer experience.
  • Customer Service: Deliver exceptional customer satisfaction by following the end-to-end customer journey.
  • Teamwork: Collaborate with colleagues to achieve personal KPIs and contribute to overall store performance.
  • Store Maintenance: Maintain a commercial store environment, adhering to company guidelines and health, safety, and environmental standards.
Requirements for Success
  • Team Player: Demonstrate a willingness to work collaboratively with colleagues.
  • Customer Service Skills: Show a genuine passion for delivering exceptional customer experiences.
  • Retail and Sales: Demonstrate a desire to learn and grow in a retail environment.
  • Math and Operational Skills: Possess basic math skills and an understanding of POS register systems.
  • Communication: Effective communication skills are essential for success in this role.
Additional Benefits
  • Competitive Compensation: Enjoy a competitive salary and potential for additional earnings through our Retail Bonus Scheme.
  • Development Opportunities: Take advantage of great development opportunities and inclusive working environments across Europe.
  • Staff Discount: Enjoy a generous staff discount on New Balance products.
  • Flexible Uniform Package: Receive a flexible uniform package to suit your style.

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