Expert Home Claims Specialist

2 weeks ago


Central London, United Kingdom Aviva Full time

About the Role:

We're looking for an experienced insurance professional to join our Technical Claims function at Aviva. As a Domestic Major Loss Adjuster, you'll be responsible for handling high-value and complex domestic claims, providing a customer-focused and cost-effective service.

Key Responsibilities:

  • Handle household claims from instruction to completion, within agreed financial authority limits.
  • Travel across the UK and work flexible hours, including evenings and weekends.

Requirements:

  • Minimum of Cert CII qualification, with aspirations to progress to Dip CII.
  • Experience in dealing with complex home claims, with exposure to losses in excess of £100,000.
  • Deep knowledge of technical insurance principles, subrogation, underwriting practices, and ABI report writing.
  • Understanding of building practices and regulations in relation to property reinstatements and tendering processes.

What We Offer:

  • Salary based on experience, plus an excellent benefits package.
  • Bonus opportunity dependent on performance and Aviva's results.
  • Generous pension scheme, with Aviva contributing up to 14%.
  • 29 days' holiday, plus bank holidays, with the option to buy or sell up to 5 days.
  • Discounts on Aviva products, and other retailer discounts.
  • Opportunity to make a difference through our Aviva Communities program.

Why Aviva:

We're an inclusive company, welcoming everyone. We flex locations, hours, and working patterns to suit our customers, business, and you.


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