Senior Operations Associate

3 weeks ago


Coventry, Coventry, United Kingdom goPuff Full time
About the Role

We are seeking a highly motivated Senior Operations Associate to join our Night Shift team. As a Senior Operations Associate, you will be responsible for leading the team during our night shift, ensuring high operational standards and delivering timely and accurate results for our customers.

Key Responsibilities
  1. Team Leadership: Show the warehouse team how it's done, lead by example, and manage staff on shift.
  2. Picking and Packing: Accurately pick and pack items on a per-order basis for dispatch to customers.
  3. Delivery Partners: Support managing Delivery Partners to ensure a seamless delivery experience.
  4. Issue Resolution: Contact customers for substituted or out-of-stock items.
  5. Goods Inbound: Receive products from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies.
  6. Stock Management: Put away products to inventory locations and conduct cycle counts to minimize out-of-stock products.
  7. Warehouse Management: Maintain a compliant, clean, organized, and aligned warehouse with Operating Standards.
  8. Health and Safety: Support Onsite Health & Safety compliance and testing.
About You

We are looking for individuals with experience working in a restaurant, retail, or warehouse environment. You should have a general working knowledge of basic web-based software applications (Microsoft Office, Google Workspace), a strong work ethic, punctuality, responsibility, and honesty. Effective communication skills, organizational abilities, a positive attitude, and a willingness to cover shifts overnight (12am - 7am) are also essential.

What We Offer
  1. Holiday & Sick Pay
  2. Weekly pay cycle (Get paid weekly)
  3. RSU-stock options
  4. Career growth opportunities

We are an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws.



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