Public Liability Claims Specialist

4 days ago


Tamworth, Staffordshire, United Kingdom Gallagher Bassett Full time

Company Overview

Gallagher Bassett is a leading provider of claims handling services, dedicated to delivering exceptional results and making a positive impact in the lives of our clients and claimants.

We believe that every individual brings unique skills and perspectives to the table, and we encourage candidates from diverse backgrounds to apply for this exciting opportunity.

About the Role

We are seeking an experienced Public Liability Claims Specialist to join our team in Tamworth. As a key member of our claims handling team, you will be responsible for managing a portfolio of public liability claims for local government clients, ensuring efficient and effective claims processing from start to finish.

Key Responsibilities

  • Manage a portfolio of public liability claims for local government clients, working closely with clients, brokers, suppliers, claimants, and their representatives to ensure timely and accurate claims processing.
  • Handle claims from first notification to settlement, utilizing your knowledge of insurance principles and proactive claims handling techniques to achieve successful outcomes.
  • Assess liability, fraud, and quantum, making informed decisions based on available evidence and policy terms, while staying up-to-date with industry trends and best practices.
  • Oversee claims through litigation, working closely with legal teams to ensure effective case management and achieving the best possible outcomes for our clients.
  • Provide exceptional customer service, addressing inquiries and concerns promptly and professionally, and maintaining accurate and up-to-date claim files, ensuring compliance with company policies and procedures.

Requirements

  • A good understanding of proactive claims handling and insurance principles, as well as experience in handling public liability claims.
  • Working knowledge and experience of handling MOJ Portal Claims, with a strong attention to detail and ability to manage multiple claims simultaneously.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, stakeholders, and colleagues.

Benefits

We offer a competitive salary, ranging from £35,000 to £45,000 per annum, depending on experience, as well as a range of benefits, including:

  • Minimum 25 days holiday, plus bank holidays, and the option to 'buy' extra days.
  • Defined contribution pension scheme, which Gallagher will also contribute to.
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
  • Income protection, we'll cover up to 50% of your annual income, with options to top up.
  • Health cash plan or Private medical insurance.

What We Offer

We are committed to diversity and inclusion, and we value the contributions of all employees. We believe that every person deserves equal employment opportunities, regardless of their background or characteristics. If you require reasonable adjustments to your application, please let us know, and we will do our best to accommodate your needs.

Gallagher Bassett is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to paying a fair wage to all employees, regardless of their role or location.



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