Industrial Refrigeration Lead Specialist
2 days ago
At Johnson Controls, we're a global leader in diversified technology and industrial solutions serving customers worldwide. Our Industrial Refrigeration division provides project-based solutions, maintenance, and service support for various industries including manufacturing, cold storage, and R&D testing.
We're the OEM for renowned brands such as SABROE, Frick Compressors, and York products. Our national team of trained engineers delivers tailored project solutions along with planned, preventative, and reactive works to our target markets in meat, poultry, food manufacturing, beverage, cold storage, general manufacturing, leisure, pharmaceutical, and automotive industries.
We offer:
- A competitive salary of £45,000 - £55,000 per annum, plus premium pay rates for overtime.
- Stand-by allowance, call-outs, and travel expenses on top of basic salary.
- Company-provided vehicles, mobile phones, tablets, PPE, and specialist equipment.
- 25 days paid holidays, Bank Holidays, and a Holiday Purchase Scheme.
- A comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, discounts on high street brands, cycle-to-work scheme, and ADT Smart Home security products.
- Training opportunities and career development through our career ladder programs.
- Dedication to safety through our Zero Harm policy.
- Access to business resource groups.
As a competent IREF Lead Technician, you'll lead diagnosis and repair systems malfunctions requiring technical knowledge and relevant qualifications. You'll act as a subject expert, keeping customers informed on service provided, outstanding issues, recommending system enhancements or upgrades, and providing advice/training on system operations as needed.
You'll maintain positive customer relationships, ensuring proactive feedback, documentation of customer equipment and systems status/work completed. You may provide technical coaching to less experienced service team members and coordinate on-site work activities for complex jobs. The role is based in Scotland, primarily within the Glasgow region.
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