Beverage Service Expert
3 weeks ago
**Key Responsibilities:**
- Beverage Preparation:
- Prepare and serve high-quality coffee drinks (espresso, cappuccino, latte, etc.) according to standard recipes using efficient and safe practices.
- Maintain consistency in drink preparation, ensuring quality and presentation.
- Customer Service:
- Greet customers warmly and take orders accurately.
- Provide recommendations and answer customer queries about the menu.
- Handle transactions using a point-of-sale system and give change as needed.
- Address customer concerns and ensure satisfaction.
- Inventory and Stock Management:
- Monitor and replenish stock levels for coffee beans, milk, syrups, and other supplies.
- Inform management of low inventory or equipment issues.
- Cleanliness and Maintenance:
- Keep the work area, equipment, and dining area clean and organized.
- Follow food safety and hygiene standards, including sanitizing equipment and utensils.
- Dispose of waste properly and ensure recycling protocols are followed.
- Team Collaboration:
- Work effectively with team members to ensure smooth café operations.
- Assist with opening and closing procedures.
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