Night Guest Service Manager
1 week ago
As a Night Guest Service Manager at RBH, you will be responsible for ensuring the highest levels of customer satisfaction in the hotel. You will assist in maximizing all areas of profitability, through increased revenue generation and productivity.
Key Tasks- Lead and develop the Nights Team to ensure effective delivery of sales and high standards of customer service
- Perform Duty Management shifts, ensuring that your department is fully staffed in accordance with daily/weekly business levels
- Ensure clear and straightforward communication is maintained through the Front of House and all other Operational departments
- Be responsible for ensuring that there is a high standard of public relations with all guests, dealing with any complaints or compliments and reporting them to the Senior Management Team
- Ensure the safety and security of the building during the night
You will have access to a benefits package that truly works for our people and enhances our overall culture.
- Discounted hotel room rates for you and your friends & family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
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Night Guest Service Manager
1 day ago
Manchester, United Kingdom RBH Full timeJob Title: Night Guest Service ManagerAt RBH, we're passionate about delivering exceptional guest experiences. As a Night Guest Service Manager, you'll play a vital role in ensuring our hotel's high standards are met, even during the night shift.Key Responsibilities:Lead and develop the night team to achieve sales targets and deliver exceptional customer...
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Night Guest Service Manager
1 day ago
Manchester, United Kingdom RBH Full timeJob Title: Night Guest Service ManagerAt RBH, we're passionate about delivering exceptional guest experiences. As a Night Guest Service Manager, you'll play a vital role in ensuring our hotel's high standards are met, even during the night shift.Key Responsibilities:Lead and develop the night team to achieve sales targets and deliver exceptional customer...
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