Digital Spaces Technician

5 days ago


London, Greater London, United Kingdom University of Bristol Full time
Job Title: Digital Spaces Technician

We are seeking a skilled Digital Spaces Technician to join our team at the University of Bristol.

About the Role

The successful candidate will provide technical support for digital spaces across the university, including responding to urgent requests to resolve unforeseen faults in teaching spaces and meeting rooms. You will also carry out proactive maintenance to help minimise the risk of problems and incidents occurring.

Duties and Responsibilities
  • Independently conduct regular inspections of AV equipment to ensure preparedness for use and orchestrate maintenance tasks, including updates and repairs.
  • Collaborate with other IT support teams to escalate and resolve issues that require specialised expertise, ensuring timely resolution and minimal disruption to end users.
  • Create and maintain end user training resources and knowledge and provide informative on the spot advice and guidance to help individuals effectively utilise AV systems and equipment.
Requirements
  • Knowledge of ITIL frameworks, processes, and methodologies.
  • NVQ Level 3 or HNC in a relevant technical subject or 'A' Levels including a science, technology, engineering or mathematics subject or prior relevant work experience at this level.
  • Must hold a valid UK driver's license.

Estimated salary: £32,000 - £42,000 per annum.



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