Security Systems Service Technician

1 month ago


East Hagbourne, United Kingdom Johnson Controls Full time
About the Role

Johnson Controls, a global leader in engineering and integrated solutions, is seeking a skilled Security Systems Service Technician to join their team. As a Service Engineer for ADT, a leading brand in the fire and security sector, you will be responsible for servicing security systems, including intruder alarms, CCTV, and access control systems.

Key Responsibilities
  1. Provide exceptional customer service, exceeding expectations and requirements of internal and external customers.
  2. Service security systems, working safely and responsibly to avoid injuries, damage to property, and loss of unused materials.
Requirements

Essential:

  1. Experience in the fire and security industry.
  2. Valid driving license.
  3. Ability to lift and climb ladders.
  4. Previous experience working in a customer-facing environment.

Preferred:

  1. Hold current relevant qualifications, such as 18th edition, NVQ, City and Guilds, or BTEC.
Why Join Johnson Controls?
  1. Competitive basic salary with excellent additional earnings potential.
  2. Overtime averaging 450 hours per year.
  3. Generous callout payments.
  4. Travel time averaging 3% of basic salary.
  5. Engineering commission scheme averaging 7% of basic salary.
  6. Sales referral incentive scheme.
  7. Pension matching up to 7%.
  8. 25 days holiday plus bank holidays.
  9. Company vehicle, uniform, all PPE, tools, and ongoing training provided.
  10. Industry-leading Health & Safety and employee assistance program.
  11. Career progression opportunities.
  12. Staff referral scheme up to £2,000.
  13. Rewards and recognition programs.


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