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Hospitality Team Member

2 months ago

Ashford, Kent, United Kingdom Shepherd Neame Full time

We are seeking a part-time Bar & Restaurant Team Member to join our team at The Singleton Barn, a historic pub in Kent. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring our customers have a warm and welcoming experience.

About Us

Shepherd Neame is a leading independent brewery and pub company with a rich history dating back over 300 years. We pride ourselves on our commitment to quality, customer service, and community involvement.

Key Responsibilities

• Provide exceptional customer service, ensuring a warm and welcoming experience for all customers

• Work collaboratively with the team to deliver a high-quality service and maintain a clean and safe environment

• Develop and maintain a thorough knowledge of our menu and drinks offerings

• Participate in ongoing training and development to enhance skills and knowledge

• Contribute to the achievement of sales targets and revenue growth

Benefits

• Competitive hourly pay rate

• A share of tips in addition to your hourly pay

• Early wage withdrawal scheme

• 25% discount on food and drink at Shepherd Neame Managed Houses

• 25% discount on overnight Managed House Hotel bookings

• Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham

• Sheps Hut discounts and special offers hub on 100's of high street shops and services

• Access to a Workplace Mental Health Platform

• Company pension plan

• The opportunity to develop & move within our pubs, the Brewery & Support Office

• Flexible working hours

Our Values

We are committed to delivering exceptional customer service, working together as a team, and upholding our core values of Pride and Passion, Authenticity, and Sheps Spirit. If you share these values and are passionate about delivering outstanding customer service, we would love to hear from you.