Care Assistant

3 days ago


Winchester, Hampshire, United Kingdom The Cinnamon Care Collection Full time

About Us: The Cinnamon Care Collection is a Top 20 Care Home Group 2024, providing luxury nursing, residential, and dementia care homes in various locations.

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Job Description:

We are seeking an Administrative Support Officer to join our team at Wellington Vale, a stunning 80-bedded care home situated in Waterlooville, Hampshire. As the first point of contact at the home, you will welcome visitors in a professional and courteous manner, ensuring they have signed in and their identity is checked as far as reasonably practical.

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  1. Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors have signed in and the person's identity is checked as far as reasonably practically.
  2. Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
  3. Provide additional administration support to the Home Administrator, predominantly HR related administration duties.
  4. Assist with recruitment tasks, sifting CVs, chasing references, and verifying ID documents.
  5. Organise internal meetings and ensure that any requirements have been actioned.
  6. Coordinate the staff meal process as applicable.
  7. Respond to any emergency situations as requested by the home.
  8. Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.
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Person Specification:

We are looking for someone with excellent customer service skills, IT literacy, previous telephone experience, and a professional telephone manner. You should also possess knowledge of general administration, good communication skills, be neat and well-presented, and have excellent written and verbal English.

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Benefits:

The successful candidate will receive a competitive salary of £11.91 per hour, plus company benefits. We offer a part-time position of 8 hours per week on a Tuesday, with flexibility required to cover annual leave and ad hoc sickness, which may include some weekend working.



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