Customer Experience Manager

1 week ago


Wantage, Oxfordshire, United Kingdom Gold Care Homes Full time
About the Role

We are seeking an experienced Customer Relationship Manager to join our team. This is a unique opportunity to develop your skills in sales, customer service, and relationship building while contributing to the growth and success of Gold Care Homes.

Key Responsibilities
  • Manage enquiries professionally and in a timely manner.
  • Meet occupancy and revenue targets.
  • Advance enquiries through the sales process.
  • Deliver a first-class customer experience.
  • Conduct business development and networking activities.
Requirements
  • Flexible approach to customer needs.
  • Full UK driving licence.
  • Positive attitude.
  • Ability to meet targets and deliver results.
What We Offer
  • A competitive salary up to £30,000 per annum + Commission.
  • ESAS – Salary Advance.
  • Employee Assistance Programme.
  • Perkbox.
  • Employee of the Month.
  • Long term service awards.
  • Blue Light Card.
  • Professional Development.
  • Refer a Friend.


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