Waste and Recycling Industry Liaison

1 day ago


West Bromwich, Sandwell, United Kingdom Recruit4staff Full time

About the Job:

We are seeking a skilled Customer Relations Executive to join our client's team in the Birmingham area.

The ideal candidate will have experience in customer service, customer relations, and complaint management, with excellent communication and interpersonal skills.

They will be responsible for visiting customers, managing their workload using a CRM system, and resolving complaints and maintaining relationships.

Key Responsibilities:

  • Visit customers in the field or at their site to manage enquiries and complaints
  • Plan own diary and make appointments to resolve issues and maintain relationships
  • Use a CRM system to manage workload
  • Deal with initial queries and remain customer-focused to find suitable conclusions
  • Engage in contractual matters and negotiations where applicable

What We Offer:

  • Competitive salary up to £27,000 per annum
  • Standard working hours of 8:30am to 5:00pm Monday to Friday
  • Permanent position


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