Restaurant Operations Manager

4 weeks ago


South East London, United Kingdom GBK Full time

Lead with Passion, Serve with Excellence

Gourmet Burger Kitchen (GBK) is on the lookout for a highly motivated Restaurant Operations Manager to support our team and help deliver the best burger experience in town.

Your Key Responsibilities:

  • Support the General Manager in leading and inspiring the team, ensuring top-notch service and customer satisfaction.
  • Oversee daily operations, from kitchen management to maintaining a lively atmosphere.
  • Drive sales growth, manage costs, and keep GBK the go-to spot for burger lovers.
  • Ensure exceptional customer experiences from arrival to departure.
  • Take charge in the General Manager's absence, showcasing leadership skills and maintaining operations.
  • Contribute to creating a fun, relaxed environment where customers and staff enjoy their time.

What We're Looking For:

  • Experience in a supervisory or management role, preferably in the hospitality industry.
  • Natural leadership potential, with a passion for supporting and motivating the team.
  • Excellent people skills, with the ability to help customers and colleagues alike.
  • Basic business knowledge and a willingness to develop these skills further.
  • A passion for great food, especially burgers, and a desire to share that enthusiasm with others.

What's in It for You:

  • Enjoy 50% off your total bill for you and 5 friends across all our brands.
  • Unlock exclusive discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
  • Stock up on favorites at 20% off at Carluccios retail gift shop & deli.
  • Get paid when you need it with Wage Stream, offering access to advanced pay.
  • Refer friends and earn with our bonus scheme.
  • Skyrocket your career with excellent opportunities for development across our diverse brand portfolio.
  • Work your way with flexible working opportunities that suit your lifestyle.


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