Retail Operations Manager
6 days ago
Hobbycraft is a forward-thinking retailer that values diversity and commitment to customer satisfaction. Our team is passionate about crafting and delivering exceptional shopping experiences.
We're looking for a talented Assistant Manager to join our team. As a key member of our store leadership, you'll drive profitable operations, implement best practices, and contribute to our business goals.
About the RoleThe Assistant Manager role at Hobbycraft is all about delivering outstanding customer experiences. You'll support the Territory Manager in ensuring efficient store operations, driving company initiatives, and achieving key performance indicators.
Our ideal candidate has proven retail management experience, excellent awareness of retail systems, and a track record of leading and developing teams.
Key Responsibilities- Support the Territory Manager in driving profitable store operations and implementing best practices.
- Lead and develop a high-performing team, focusing on customer satisfaction and employee engagement.
- Drive company initiatives and contribute to business goals, including sales growth and customer loyalty.
- Monitor and analyze key performance indicators, making data-driven decisions to improve store performance.
Hobbycraft is committed to supporting our colleagues and customers. We offer a range of benefits, including:
- 25% discount card for Hobbycraft stores
- Generous holiday entitlement with annual increases
- A creative working environment
- Company pension contribution
- Cycle to Work Scheme
- Access to our Employee Support Programme for overall well-being
- Continuous training, development, and performance management
- Colleague social events throughout the year
We're an equal opportunities employer, committed to diversity, inclusion, and belonging. We celebrate the joy of crafting and value our colleagues and customers.
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