Assistant Store Manager

2 days ago


Bristol, Bristol, United Kingdom Dynamix Recruitment Limited Full time
Assistant Store Manager Job Description

At Dynamix Recruitment Limited, we are seeking an experienced and motivated Assistant Store Manager to join our team. As a key member of our retail team, you will be responsible for driving sales growth, leading and developing your team, and ensuring exceptional customer service.

Key Responsibilities:
  • Set realistic objectives and targets, leading by example with impeccable standards of presentation throughout.
  • Recruit, coach, develop, and regularly review your team, managing all sales, compliance, and HR-related processes in a timely manner.
  • Work well within a team and build strong business relationships both internally and externally.
  • Communicate effectively at all levels using the appropriate methods and language.
  • Drive all commercial activity within the store, ensuring the effective use of the sales process throughout the team.
  • Pro-actively control and manage all existing and potential customer data, understanding the local market and competition.
  • Understand and manage KPI performance reporting and follow up with appropriate actions.
  • Drive a high level of transactional compliance within the store team and ensure robust procedures for fraud prevention.
  • Control discount levels and regularly review transactions carried out by the team to meet set objectives.
  • Pro-actively manage all processes and ensure compliance by regular self-assessment using the weekly Store Audit.
  • Take accountability for H&S within the Store, including a 100% completion rate of the Monthly H&S Checklist to ensure that the store is a safe place to work and buy from.
  • Demonstrate and encourage exemplary customer service at all times.
  • Actively manage any complaints received, to ensure satisfactory resolution in a timely manner, in line with company standards.
Key Accountabilities:
  • Compliance with the Store Commercial & Development plans as agreed with the Area Manager.
  • Compliance with all Operational Procedures and Policies as determined by the Business.
  • Compliance with all Health & Safety Regulations, in line with the Health & Safety Manager.
  • Compliance with the Grey Fleet & Hire car policy as determined by the Business.


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