Insurance Operations Director

2 weeks ago


Worksop, Nottinghamshire, United Kingdom Hireful Full time

Hireful is a dynamic insurance company that has experienced rapid growth, with a remarkable 43% increase in revenue last year. Our inclusion in the UK's fastest-growing companies listings is a testament to our ambitious plans and commitment to innovation.

This is an excellent opportunity for a seasoned professional looking to progress their career in a supportive culture. If you are driven, adaptable, and thrive in a fast-paced environment, we encourage you to apply.

The successful candidate will oversee the Retail Insurance Broking Accounts (IBA) Operations Team, ensuring exceptional service delivery while maintaining compliance with FCA CASS regulations. They will be responsible for team performance, debtors, creditors, unallocated cash, uncollected brokerage, and funded amounts. Close collaboration with internal and external stakeholders will be crucial in identifying and implementing process improvements to enhance efficiency.

Key Responsibilities:

  • Team Leadership: Manage and mentor the Retail IBA Operations Team, fostering a culture of excellence and continuous improvement.
  • Regulatory Compliance: Ensure all operations adhere to FCA CASS regulations, maintaining the highest standards of financial integrity.
  • Operational Oversight: Monitor and manage debtors, creditors, unallocated cash, uncollected brokerage, and funded amounts to optimize financial performance.
  • Process Improvement: Collaborate with internal and external stakeholders to identify inefficiencies and implement effective solutions.
  • Stakeholder Communication: Maintain clear and effective communication with all relevant parties, ensuring transparency and alignment with business objectives.

Requirements:

  • Technical Proficiency: Working knowledge of broking systems including Acturis, Websure, SSP, Epic, and TAM.
  • Qualifications: Accounting qualification.
  • Leadership Skills: Proven people management experience with a track record of leading successful teams.
  • Regulatory Knowledge: Clear understanding of FCA CASS regulations.
  • Communication Skills: Excellent written and verbal communication abilities.
  • Technical Skills: Advanced proficiency in MS Office Suite, especially MS Excel.

The estimated salary for this role is £60,000 - £80,000 per annum, depending on experience. Hireful offers a competitive compensation package and opportunities for professional growth and development in a supportive culture.



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