Pump Systems Technical Expert

3 days ago


Gloucester, Gloucestershire, United Kingdom DUTYPOINT LIMITED Full time
Job Overview

Dutypoint Limited is a leading manufacturer and supplier of Pump Systems, Pumps, and Packaged Pump Stations. We are seeking an experienced Technical Support Engineer to join our team in this role.

Key Responsibilities
  • Provide Technical Solutions

The successful candidate will provide technical solutions to support the internal and external sales teams, onsite service team, and manufacturing team. This includes site visits, trouble-shooting customer issues, and providing advice on technical problems.

  • Support Sales and Service Teams

Additionally, the Technical Support Engineer will support the creation of O&M manuals, datasheets, and installation guides as necessary.

  • Collaborate with Stakeholders

This role requires excellent communication, people, and team work skills to collaborate with stakeholders across the business.

Requirements
  • Technical Knowledge

The ideal candidate will have good knowledge of pumping and hydraulics, variable speed drives and other pump controllers, HVAC and other mechanical and electrical building services, cold and hot water systems, foul and surface water systems, domestic and commercial plumbing, monitoring and controls.

  • Practical Experience

Practical hands-on experience is advantageous, and the ability to manage multiple/conflicting priorities and manage internal or external customer expectations is essential.

  • Candidates Requirements

A salary of £45,000-£55,000 per annum is offered, depending on experience, to attract a skilled and motivated individual who can contribute to the growth and success of Dutypoint Limited.



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