Hotel Porter

4 weeks ago


London, Greater London, United Kingdom Broadwick Soho Full time

About the Role

We are seeking a skilled Hotel Porter to join our team at Broadwick Soho. As a Hotel Porter, you will be responsible for maintaining the highest standards of cleanliness and presentation in all guest rooms and public areas.

Key Responsibilities

  • Support the team in achieving the required standards of cleanliness, product presentation, and customer care.
  • Work with brilliant talent across the hotel to deliver a seamless and memorable guest experience.
  • Be flexible and multi-skilled, and be willing to undertake training to meet the needs of our guests and talent.

Requirements

  • Previous experience in a similar role is desirable but not essential, as full training will be given.
  • Proficient level of English essential and excellent communication skills.
  • Initiative-taking, cheerful outlook, and commitment to delivering important levels of customer service.
  • Ability to work under pressure, pay attention to details, and have flexibility to respond to a range of different work situations.

What We Offer

  • Meals on duty
  • Uniform provided
  • Dry cleaning and laundry
  • Guaranteed service charge
  • Discretionary service charge
  • Holiday allowance 22 + 8 national holidays (increases to 25 + public holiday with length of service)
  • Company sick pay 2 weeks after 6 months of service (increases up to 24 weeks with the length of service)
  • Optional medical plan
  • Employee assistance program
  • Season travel ticket loan
  • Cycle to work scheme
  • Local shop discounts for the team
  • Incentive scheme
  • And more...

(Some benefits are granted after the probationary period)

Why Broadwick Soho?

We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and talent.

We want our hotel to reflect Soho in all its glory. We praise diversity, inclusion, and forward-thinking. If you love people and create new memories for them through personalized service and diligence, we look forward to receiving your application.


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