Logistics Contract Manager

4 weeks ago

Leeds, Leeds, United Kingdom SharkNinja Full time
Our company is dedicated to making a positive impact on people's lives. To achieve this goal, we're looking for a skilled 3PL Contract Manager to join our team.

Responsibilities:

You will work closely with our logistics team to improve service and operational activities. Some key tasks include:

  • Analyzing data to evaluate 3PL performance metrics and implementing root cause failure analysis and action plans.
  • Ensuring 3PL operational resources are in place to meet business forecast requirements.
  • Managing day-to-day operations to deliver service and operational activities on time.
  • Ensuring all 3PL service reporting is issued in line with agreed timescales.
  • Monitoring storage utilization across the 3PL and requirements to ensure storage requirements are in place to meet forecast requirements.
  • Communicating resource and storage plans to internal stakeholders to ensure continuation in business performance and delivery of the most optimum cost.
  • Identifying and delivering cost reduction initiatives that drive continued improvement in operating cost per case.
  • Ensuring the accuracy of 3PL invoices through the validation and reconciliation of invoices related to all operational activities.
  • Driving improved inventory accuracy across the 3PL, enforcing system hygiene, reduction in inventory loss and adherence to cycle/PI counts.
  • Auditing KPI performance to ensure accuracy of liability coding.
  • Reviewing 3PL SOPs on an annual basis and auditing compliance to these standards.
  • Identifying and implementing continuous improvement and cost-saving initiatives.
  • Supporting IT developments that impact and involve the 3PL.
  • This role requires weekly attendance at the 3PL depots.

Measures of Success:

  • Daily, weekly, and monthly reporting of contractual KPIs in line with agreed timescales.
  • Delivery of 3PL KPIs, documented improvement plans, and root cause analysis for any performance issues.
  • Analysis of performance metrics and data to identify improvements to service and cost reduction opportunities.
  • Invoice accuracy and delivery of cost reduction initiatives.
  • Alignment of inventory and implementation of inventory integrity improvements.
  • Escalation of performance-related issues to the distribution director and internal stakeholders.
  • Successful delivery of internal and external IT developments.

The success of this role is largely dependent on external 3rd parties, and managing these relationships will be a key to delivering success. The role requires weekly attendance at the 3PL depots to develop strong working relationships while balancing Safety, Service, and Cost.

Requirements:

  • A proven track record of leading teams in a logistical environment and working in a fast-paced environment where continuous innovation is desired.
  • A commitment to learning and expanding professional and technical knowledge.
  • Seasoned analytical and quantitative skills, with the ability to use hard data and metrics to back up assumptions and develop business cases.
  • The ability to clearly communicate data insights to others.
  • A willingness to be hands-on with workload.
  • The ability to dive deep in understanding the product, our business, and the competitive landscape.

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support all associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET:

  • Lead us to be "RARELY SATISFIED".
  • Make things better each day; "PROGRESS OVER PERFECTION".
  • Use your knowledge of our consumer, understand that "DETAILS MAKE THE DIFFERENCE".
  • Deliver something great; "WINNING IS A TEAM SPORT".
  • Be clear and honest, "COMMUNICATING FOR IMPACT". Explore SharkNinja: SharkNinja's Candidate Privacy Notice can be found here. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture.

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