Customer Field Service Engineer

1 month ago


Ipswich, Suffolk, United Kingdom Bon Associates Ltd Full time
Job Title: Customer Field Service Engineer

At Bon Associates Ltd, we are seeking a highly skilled Field Service Engineer to join our team. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Install, maintain, and repair moving and handling equipment, including ceiling track hoists and stairlifts.
  • Provide technical support and training to clients on the use and maintenance of our equipment.
  • Conduct site surveys and assessments to identify client needs and provide recommendations for equipment installation.
  • Work closely with our sales team to identify new business opportunities and provide technical support to clients.

Requirements:

  • Proven experience in a field service engineering role, preferably in the healthcare industry.
  • Strong technical knowledge of moving and handling equipment, including ceiling track hoists and stairlifts.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.

What We Offer:

  • A competitive salary of up to £36k, dependent on experience.
  • A fully expensed vehicle for business use.
  • Excellent corporate benefits, including a pension and annual healthcare contribution.

Location: Ipswich, Suffolk



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