Store Operations Manager

4 weeks ago


Saint Peters, Kent, United Kingdom Pets at Home Full time

Deputy Store Manager – Broadstairs

About the Role

We're Pets at Home – a leading pet care business with a passion for delivering exceptional customer experiences. As a Deputy Store Manager, you'll play a vital role in driving store performance and ensuring our customers receive the best possible service.

Key Responsibilities

  1. Assist the Store Manager in leading the store team and driving sales growth.
  2. Take full responsibility for the store in the absence of the Store Manager, ensuring seamless day-to-day operations.
  3. Develop and implement strategies to improve store standards, recruitment, and stock control.
  4. Collaborate with the Store Manager to maximize sales and performance across all primary KPIs.
  5. Inspire and motivate the team to deliver exceptional customer service and achieve business objectives.

What We Offer

  1. A competitive salary and opportunity to earn an annual bonus.
  2. A comprehensive range of benefits, including life assurance, company pension contribution, and colleague discount.
  3. Industry-leading training and development opportunities to enhance your skills and knowledge.
  4. A supportive and collaborative work environment that encourages growth and success.

Requirements

  1. Minimum 1 year's management experience in the retail sector.
  2. Flexible and able to work a variety of shifts, including weekends and bank holidays.
  3. Passionate about delivering high standards and achieving great results.
  4. Willingness to take on 6 months of training and development to enhance your skills and knowledge.

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