Customer Service Coordinator
5 days ago
About The Role
We are seeking a skilled Customer Service Coordinator to join our team at Colosseum Dental Ltd, a market-leading dental company. This is a well-established, award-winning practice with 8 surgeries, treating both NHS and private patients.
This is an exciting opportunity for a patient-oriented individual with excellent communication and organisational skills to deliver excellence in all areas of the patient life-cycle.
Key Responsibilities:
- Answering phones, responding to email enquiries, and greeting patients
- Booking and managing dentist day lists and diary appointments
- Completing non-clinical tasks and ensuring an accurate filing management system
- Providing excellent patient, colleague, and management journeys
- Adhering to dental regulatory and clinical administration guidelines
What We Offer:
- A well-established, award-winning practice with a fantastic team
- Excellent opportunities for career growth and development
- A competitive salary and benefits package
- The ability to work in a dynamic and supportive environment
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