Spa Associate

4 weeks ago

Brighton, Brighton and Hove, United Kingdom Hand & Stone Franchise Corp Full time
Job Title: Spa Associate

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

About the Role

We are seeking a Spa Associate to join our team at Hand & Stone - IL, MI, OH, WI. As a critical link in ensuring our customers' experience in our spa is outstanding, you will be responsible for providing exceptional customer service, meeting membership sales goals, and upholding spa cleanliness standards.

Responsibilities
  • Meet membership sales goals and detailed knowledge of the menu of services
  • Provide excellent customer service to members and guests, building relationships that last
  • Capable of working flexible hours and effectively communicate sales, promotions, and service options with clients
  • Uphold spa cleanliness standards and bring a positive and energetic attitude
  • Answer phones, schedule appointments, and file documents
  • Perform various other duties as assigned
What's in it for You?
  • Competitive Compensation - hourly wage PLUS commissions
  • Contests - put your sales skills to the test
  • Career Advancement - rapid advancement, including management roles, based on performance
  • Ongoing Training - always learning and improving
  • Flexible Hours - accommodating your busy lifestyle
  • Positive and Professional Work Environment - we like to have fun and keep work interesting
  • Employee Discounts - discounts on products, services, and gift cards
Qualifications
  • High school diploma or equivalent required
  • Must be 18 years old or older
  • Exceptionally organized and great attention to detail
  • Strong team player with the ability to work independently with minimal supervision

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