Inside Sales Team Leader

4 weeks ago

Manchester, United Kingdom AQA and AQA Affiliates Full time

Lead a High-Performing B2B Sales Team

AQA is seeking an experienced Inside Sales Team Leader to drive the growth of our dynamic company by leading and growing a team that shapes the customer journey from start to finish.

Key Responsibilities:

  • Lead and guide the development of the Account Management Executive team to achieve excellence in lead generation, customer engagement, and support for field-based Account Managers.
  • Allocate resources relative to demand to maintain a strong and positive customer experience from first contact to first results day.
  • Develop and implement strategies to drive business growth and improve customer satisfaction.

What We Offer:

  • Career development opportunities to play a significant part in the growth and development of a key function in the business.
  • Generous leave policy, including 25 days of annual leave, growing to 30 days, plus additional Christmas and New Year's leave.
  • Volunteer time off to support charities close to your heart.
  • Private medical insurance through Bupa, covering all conditions from day one.
  • Wellbeing support, including access to the cycle-to-work scheme, gym discounts, and mental health resources.
  • Pension scheme with up to 11.5% employer pension contributions.
  • Flexible work arrangements, including a balanced 35-hour work week with flexible hours and office attendance.

Requirements:

  • Proven experience in a B2B inside sales environment with a strong track record in sales coaching and mentoring.
  • Confident leadership abilities with a passion for developing and supporting team members.
  • A proactive and flexible approach to meet business and customer needs.
  • Creative problem-solving skills and excellent communication abilities.
  • Familiarity with CRM systems (training on Microsoft Dynamics provided).
  • Experience of leading and organising projects.
  • Sector knowledge of the education industry is advantageous but not essential.

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