Operations Director
1 week ago
Position: Service Delivery Manager
Company: Lawrence Cleaning Services Ltd
We are seeking an experienced Service Delivery Manager to oversee the daily operations of our cleaning services. The ideal candidate will have a strong background in managing teams and ensuring seamless operations.
Key Responsibilities:
• Develop and implement operational policies and procedures to enhance overall efficiency and productivity
• Manage operation support managers, including scheduling, training, and performance evaluations
• Monitor and analyse operational expenses to ensure profitability
• Conduct regular site visits to ensure high-quality service and customer satisfaction
• Collaborate with clients to discuss and resolve any concerns or issues promptly
• Foster relationships with suppliers and vendors
• Stay up-to-date with industry trends and technologies to identify areas for improvement
• Work closely with management to develop and implement strategies for business growth
Qualifications:
• Minimum of 3 years of experience in operations management
• Strong leadership skills and proven experience in managing teams
• Excellent communication and interpersonal skills
• Ability to prioritise and manage multiple tasks efficiently
• Knowledge of industry best practices and trends
• Experience in budgeting and financial management
• Proficient in Microsoft Office and other relevant software
Why Work for Lawrence Cleaning Services?
At Lawrence Cleaning Services, we value our employees and believe that a happy team leads to satisfied customers. We offer competitive salaries, opportunities for growth and development, and a friendly and supportive work environment.
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