Automotive Parts Specialist

4 weeks ago


Newbury, West Berkshire, United Kingdom Jago Consultants Full time
About the Role:

We are seeking an experienced and skilled Parts Advisor to join our busy Aftersales department at Jago Consultants. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining inventory levels, and participating in training and development opportunities.

Key Responsibilities:
  • Customer Service: Provide prompt and accurate responses to customer queries, offering advice and guidance on vehicle parts, accessories, and servicing.
  • Inventory Management: Ensure stock is correctly identified, counted, and stored, and place orders for replenishment as needed.
  • Training and Development: Participate in training and development opportunities to enhance your skills and knowledge.
  • Communication: Answer incoming phone calls, emails, and other forms of communication in a timely and professional manner.
  • Customer Assistance: Provide exceptional customer service and assistance with any customer queries or concerns.
  • Department Coordination: Coordinate with other departments to ensure a seamless and efficient customer experience.
About You:
  • Prior experience in an automotive parts department or related field is essential.
  • Ability to use an electronic parts system, digital diary, and inventory management software is required.
  • A valid driver's license is necessary for this role.


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