Sales Assistant

3 weeks ago

Saint Andrews, Fife, United Kingdom British Heart Foundation Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our team in St Andrews. As a Sales Assistant, you will be at the heart of our retail operation, delivering exceptional customer service and promoting our charity's mission.

Key Responsibilities
  • Engage with customers, providing a first-class service and promoting our charity's mission
  • Organise and merchandise donated stock creatively to maximise sales potential
  • Collaborate with our E-Commerce team to maximise online sales
  • As a Keyholder, you will be the go-to person when there isn't a manager on duty, keeping the store running and ensuring our customers have a great experience
What We're Looking For
  • Previous retail experience is not essential, but you will need to be passionate, energetic, and able to deliver exceptional customer service
  • You will be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor
  • Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
  • Attention to detail in everything you do
  • Positive, creative, confident, customer service-focused, and passionate about sustainability
  • You will be comfortable with technology, able to use a till, PC, smartphone, and email with ease
About Us

The British Heart Foundation (BHF) is a leading charity that funds research into heart and circulatory diseases. We have over 700 stores across the UK, and our charity retail operation is a key part of our fundraising efforts. We are committed to reducing waste and promoting sustainability, and our stores offer a wide range of quality donated items.

Why Join Us?

We offer a range of benefits, including 38 days annual leave, holistic support leave, enhanced family policies, and a pension with employer contribution. We are committed to creating an inclusive and diverse workplace, and we welcome applications from candidates from all backgrounds.

Please note that this role is subject to a satisfactory DBS check, and we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

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