Hospitality Team Member

2 days ago


Ashford, Kent, United Kingdom Ashford International Hotel & Spa Full time
About Our Hotel

Ashford International Hotel & Spa is a 4-star hotel located in the heart of Kent, just a stone's throw from London.

Job Overview

We are seeking an exceptional Hospitality Team Member to join our team at Ashford International Hotel & Spa. As a key member of our Food & Beverage team, you will be responsible for ensuring that every guest receives a warm and welcoming experience.

Job Description

This is a flexible role that involves working in various Food & Beverage areas across the hotel. Your duties may include:

  • Cleaning rooms to ensure they meet brand standards
  • Carrying plates and clearing tables
  • Working as a cloakroom attendant
  • Acting as a drinks runner when required

You will also be expected to keep up to date with pricing and promotions to provide excellent advice to guests and maximise sales.

Requirements

To be successful in this role, you will need to have:

  • A passion for delivering exceptional guest service
  • Strong customer service skills
  • Good time management and organisational skills
  • The ability to work under pressure
Benefits

As a valued member of our team, you will enjoy a range of benefits including:

  • A free health club membership (terms and conditions apply)
  • Discounts across The QHotels Collection
  • Family & Friends discounts in hotels across The QHotels Collection
  • Support with training and professional qualifications, including course fees
  • Variety learning and development opportunities
  • Access to an Employee Assistance Program – Hospitality Action
  • A refer-a-friend scheme
  • Free parking
Salary

The salary for this role is £9-11 per hour.



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