Compliance and Improvement Expert

2 days ago


Chandler's Ford, United Kingdom Kiota Recruitment Full time

**About the Opportunity:**

We are seeking a highly motivated and experienced Senior Quality Officer to join our team at Kiota Recruitment in Chandlers Ford. This role offers a unique combination of strategic responsibilities, including process development and supplier management, with operational duties, such as audits, root cause analysis, and mentoring junior team members.

The successful candidate will act as a subject matter expert, ensuring we consistently meet ISO 9001:2015 standards and deliver exceptional service to our customers. This role requires a high level of expertise in quality management, with a proven track record of managing and maintaining QMS.

Key Responsibilities:

  • Develop and implement quality policies and procedures to drive operational efficiency.
  • Lead continuous improvement initiatives using methodologies such as Lean Six Sigma.
  • Investigate customer complaints and produce detailed reports to ensure customer satisfaction.
  • Design and deliver training sessions on quality systems and best practices.
  • Monitor regulatory changes and assess quality-related risks to ensure compliance.

Requirements:

  • A minimum of 3 years' experience in a senior quality role.
  • In-depth knowledge of ISO 9001:2015 standards.
  • Strong analytical skills and ability to interpret complex quality data.
  • Advanced IT skills, including proficiency in MS Office and experience with document control systems.
  • A full UK driving licence and ability to travel nationwide.

Salary:** £58,000 per annum.



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