Housing Operations Manager

3 weeks ago


Bodmin, Cornwall, United Kingdom Niyaa People Ltd Full time
Job Title: Housing Manager

We are seeking a skilled Housing Manager to join our team at Niyaa People Ltd in the South West region. The successful candidate will be responsible for supporting a team of Area Housing Officers and Neighbourhood Enforcement Officers, with a focus on tenancy case management and complex case resolution.

Key Responsibilities:
  • Manage and coordinate the work of a team of 10-20 Area Housing Officers and Neighbourhood Enforcement Officers.
  • Develop and implement effective tenancy case management strategies, including dealing with complex cases and underperformance.
  • Collaborate with internal stakeholders to ensure effective communication and coordination of housing services.
  • Monitor and report on key performance indicators, including tenancy outcomes and team productivity.
Requirements:
  • Proven experience in housing management, with a focus on tenancy case management and team leadership.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Ability to analyze complex data and develop effective solutions.
  • Highly organized and able to prioritize tasks effectively.


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