Security and Safety Expert
3 weeks ago
Job Title: Security and Safety Expert
Location: Shopping Centre
Shift Pattern: 4 on 2 off
Hours: 28 hours per week
Rate of Pay: £12 per hour
Reporting To: Security Supervisor
ROLE OVERVIEW AND PURPOSE
This role is key to ensuring the public face of the Security Team is professional and courteous. Exemplary standards of Security and Customer Service must be maintained at all times.
KEY RESPONSIBILITIES
· Provide exceptional customer service to visitors and tenants
· Conduct regular patrols of the shopping centre, identifying and addressing potential security risks
· Proactively assist visitors and employees, ensuring a safe and secure environment
· Manage incidents in accordance with site policies and procedures
· Liaise with the control room to ensure effective incident management
· Report any security concerns or issues to the control room
· Record and log all non-conformances and emergencies
· Respond to emergencies in a timely and effective manner
· Demonstrate an understanding of human behaviour and monitor suspicious individuals
· Maintain vigilance and prevent unauthorized access
· Adhere to radio procedures
· Ensure accurate and thorough incident reporting
· Undertake additional duties as required to meet business needs
REQUIRED SKILLS AND EXPERIENCE
· Be professional, approachable, and courteous at all times
· Demonstrate a team-oriented approach
· Take ownership of situations to ensure tasks are completed or escalated as necessary
QUALIFICATIONS
· Hold a current SIA front-line licence, with an SIA CCTV license being advantageous
Benefits
ABM offers a range of benefits, including:
- 24/7 GP services for you and your family
- Mental health support and counseling services
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access to Perks at Work, our employee app
ABOUT US
ABM is a leading provider of integrated facility services, working to create a cleaner, healthier, and more sustainable world. We deliver essential services that improve the spaces and places that matter most.
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