Senior Housekeeping Professional

4 weeks ago


Sunningdale, United Kingdom Dorchester Collection Full time
Role Overview

Coworth Park Hotel, a renowned establishment, is seeking a skilled Senior Housekeeper to join its team. As a Senior Housekeeper, you will be responsible for overseeing the housekeeping team, ensuring exceptional guest experiences, and upholding the hotel's high standards.

Key responsibilities include:

  • Leading the housekeeping team to deliver outstanding service and maintain the hotel's luxurious atmosphere.
  • Coordinating and communicating effectively with the team to ensure seamless guest experiences.
  • Providing exceptional customer service, anticipating and meeting guests' needs, and resolving any issues promptly.
  • Collaborating with other departments to ensure seamless operations and maintain the hotel's reputation.

What We Offer

As a Senior Housekeeper at Coworth Park, you will enjoy a range of benefits, including:

  • Competitive salary and estate service charge.
  • Complimentary stays with breakfast at all 10 Dorchester Collection hotels.
  • 50% off at bars and restaurants within the Dorchester Collection hotels.
  • £1,000 Refer a friend bonus scheme.
  • World-class development opportunities.
  • Social events throughout the year, including the annual winter ball.
  • 20 days holiday + 8 bank holidays.
  • Free Meals on Duty.
  • Exclusive Access to a discount platform featuring 1000s of retailers.
  • Uniform provided with complimentary laundry included.

Requirements

To succeed as a Senior Housekeeper, you will need:

  • Previous experience in a similar role, ideally in a 5-star hotel environment.
  • Excellent communication and customer service skills.
  • A talent for detail and organization.
  • A unique personality and passion for delivering exceptional guest experiences.

What You'll Bring

You will bring your unique personality and passion to the role and the team, along with a talent for detail and organization, excellent communication and customer service skills, and previous experience in a similar role, ideally in a 5-star hotel environment.



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