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Credit and Collections Manager
2 months ago
We are seeking an experienced Credit and Collections Manager to join our team at The Recruitment Group. As a key member of our finance department, you will be responsible for providing dedicated management support to our credit control team.
Main Responsibilities- Team Management: Lead and manage an established team of credit controllers, providing guidance and support to ensure they are equipped to perform their duties effectively.
- Credit Control Process: Oversee and manage the entire credit control process, including credit assessment, credit limits, and terms negotiation, in conjunction with our Finance Director/Board.
- Policy Development: Develop and implement a continuous improvement process related to credit policies and procedures within the business, ensuring they are aligned with industry best practices.
- Credit Insurance: Manage credit insurance and update limits and file late payers, ensuring our business is protected from potential risks.
- Debt Recovery: Handle complex and escalated debt recovery cases, negotiating payment plans and settlements, and taking appropriate legal actions when necessary.
- Contract Negotiation: Negotiate early terminations of contracts and validations, ensuring our business is not exposed to unnecessary risks.
- Customer Terms: Review and respond to customer terms and conditions, offering variations to terms in conjunction with our Directors.
- Year-End Exercise: Manage the year-end exercise and provide the escalation point for on-stop supplies for late-paying customers.
- Bad Debt Forecasting: Provide bad debt forecasting, assessing the collectability of at-risk accounts.
- Cash Collection Forecasts: Produce weekly cash collection forecasts and analyze accuracy rates.
- People Management Experience: Proven experience in people management, including remote working, coaching, mentoring, and running the annual appraisal process.
- ERP/General Ledger Systems: Experience with ERP/general ledger systems is essential.
- Credit Risk Analysis: Credit Risk Analysis experience is required.
- Credit Report Providers: Experience with D&B, Experian, or similar credit report providers.
- Credit & Collections Processes: In-depth knowledge of Credit & Collections processes, KPIs, and metrics.
- Excel Skills: Strong working knowledge of Excel (V-Lookups, pivot tables).
- CICM Qualification: CICM qualification is desirable.
- Salary: Up to £45,000.
- Holidays: 25 days holiday plus Bank Holidays, rising to 28 days within 5 years of service.
- Pension: Pension scheme.
- Life Assurance: Life Assurance.
- Financial Support: Financial Support.
- Bupa Cash Plan: Bupa Cash Plan.
