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Golf Course Support Specialist
2 months ago
We are seeking a highly skilled and enthusiastic Golf Operations Assistant to join our team at Darwin Escapes. As a Golf Operations Assistant, you will play a vital role in ensuring the smooth operation of our golf courses and providing exceptional customer service to our members and guests.
Main Responsibilities:
- Welcome and host members and guests, providing a warm and welcoming experience.
- Manage the driving range, ensuring it is well-maintained and safe for use.
- Be responsible for 1st tee starter duties, ensuring a seamless start to each round.
- On-course marshalling, providing guidance and support to golfers as needed.
- Set up and deliver members' golf days and competitions, ensuring a high level of organization and attention to detail.
- Be an integral part of delivering competitions, working closely with the golf management team to ensure a successful event.
- Be trained on our booking systems and golf genius software, utilizing this knowledge to provide excellent customer service.
- Supervise the daily operations of the Golf Shop under the direction of the Golf Manager, ensuring it is clean, orderly, and well-stocked.
- Provide exceptional customer service at all times, responding to queries and resolving issues in a professional and courteous manner.
Requirements:
- Similar previous experience in a golf-related role is an advantage.
- A knowledge of golf is essential for this position, with a strong understanding of the game and its rules.
- A positive work ethic with a willingness to learn new skills and take on additional responsibilities.
- A driving license and the ability to drive is an advantage to enable easy travel to and from the resort.
What We Offer:
- A competitive rate of pay.
- Enhanced holiday entitlement, with the option to cash in a number of holidays per year.
- Discounted staff breaks at our luxurious holiday resorts across the UK.
- Free use of all Darwin Escapes resort facilities, including many of our free gyms and swimming pools.
- Food discount across all resorts.
- Free complimentary round of golf.
- Discounts on spa treatments.
- Introduce a friend recruitment bonus.
- Company employee sick pay.
- Compassionate leave pay.
- Employee Assistance Programme.
- Free access to the Darwin Academy training programme to help further your career and skill levels.
- Cycle to work scheme.
- MediCash cash plan.
About Us:
Darwin Escapes is a leading provider of luxury holiday resorts and golf courses across the UK. We pride ourselves on delivering exceptional customer service and creating unforgettable experiences for our guests. As a Golf Operations Assistant, you will be an integral part of our team, working closely with our golf management team to ensure the smooth operation of our golf courses and providing exceptional customer service to our members and guests.
Why Work for Us:
'Darwin Escapes is successful because of our Team, who are like-minded, dedicated, and committed to delivering outstanding standards and customer experience. This is how we support each other to carve those life-long memories for our holiday home owners, holiday guests, and golf members and visitors' – Lindsey Esse, Managing Director.
