Technical Research and Development Specialist

2 weeks ago


London, Greater London, United Kingdom PolyAI Full time
About PolyAI
PolyAI is a pioneering company in the field of voice technology and customer service automation. Our mission is to empower businesses to deliver exceptional customer experiences through innovative AI solutions.

Job Overview
We are seeking an experienced Research and Technology Engineer to join our team. This role will play a crucial part in advancing our machine learning models, optimizing data pipelines, and ensuring seamless production deployment.

Key Responsibilities
- Develop libraries and tools to support research projects, such as evaluation suites, optimized LLM inference, and synthetic data pipelines.
- Manage and maintain machine learning datasets, ensuring they provide the necessary data for model training and continuous improvement.
- Assist in creating synthetic data, customer data annotation, and rigorous data quality control.
- Optimize GPU utilization and maintain an efficient platform for ML training and inference in production.
- Collaborate with product and engineering teams to ensure alignment with business objectives.

Requirements
- A degree in Computer Science or a related field, or equivalent industry experience.
- Hands-on experience in tuning machine learning models and building evaluation frameworks.
- Strong understanding of data quality standards and annotation processes.
- Proficiency in Python and familiarity with relevant ML frameworks and libraries (e.g., PyTorch).
- Experience with cloud services such as AWS, GCP, or Azure.
- Excellent verbal and written communication skills, with the ability to convey complex technical concepts.

Benefits
- Competitive salary: £80,000 - £120,000 per annum.
- Participation in the company's employee share options plan.
- 25 days holiday, plus bank holidays.
- Flexible working from home policy and a one-off WFH allowance when you join.
- Opportunities for professional growth and development.

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