Technical Service Team Lead
5 days ago
As a Product Support Manager at Edmund Optics, you will play a critical role in delivering exceptional customer service and driving revenue growth through effective product support strategies. Your primary responsibility will be to manage and develop the product support team, ensuring they are equipped to provide expert technical support to our customers.
You will work closely with our marketing team to gather customer feedback and identify areas for improvement. Additionally, you will develop and execute a long-term strategy for continuous improvement of our sales process and customer journey.
A successful candidate will possess excellent leadership and communication skills, with the ability to motivate and empower the product support team. You should have a strong understanding of sales and support processes, as well as knowledge of optical components and photonics technology.
Estimated Salary: €50,000 - €70,000 per year, depending on location and experience.
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Technical Team Lead
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Technical Team Lead
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Technical Support Team Lead
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Technical Service Lead Europe
5 days ago
Leeds, Leeds, United Kingdom Edmund Optics Full timeWe are looking for a talented Technical Service Lead Europe to join our team at Edmund Optics. As a key member of our organization, you will be responsible for managing and developing the product support team to deliver exceptional customer service and drive revenue growth in the European market.The successful candidate will have a minimum of three years'...
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Technical Team Manager Role
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