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Housekeeping Supervisor

2 months ago

London, Greater London, United Kingdom Broadwick Soho Full time
About the Role

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Broadwick Soho. As a key member of our housekeeping leadership, you will play a vital role in ensuring the highest standards of cleanliness, product presentation, and customer care in all guest rooms and public areas.

Key Responsibilities
  • Support the housekeeping leadership in maintaining consistency and excellence in cleanliness, product presentation, and customer care.
  • Work closely with the housekeeping team to ensure seamless and memorable guest experiences.
  • Develop and implement strategies to improve housekeeping efficiency and productivity.
  • Collaborate with other departments to ensure effective communication and teamwork.
  • Conduct regular inspections to ensure high standards of cleanliness and presentation.
  • Provide training and guidance to housekeeping staff to enhance their skills and knowledge.
Requirements
  • Minimum 2 years of experience in a luxury hotel or 5-star hotel operation.
  • Exceptional organizational skills with the ability to prioritize effectively and work under pressure.
  • Excellent attention to detail and genuine passion for delivering exceptional service.
  • Strong communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and senior leadership.
  • Able to work 40 hours per week, including late evenings and weekends.
What We Offer
  • Inclusion in the Tronc scheme, which includes room and F&B service charge.
  • 30 days holiday, inclusive of bank holidays, increasing with the length of service.
  • Pension scheme, season ticket travel loan, cycle-to-work scheme.
  • Great food and drink during your shift.
  • Designer outfits that represent our spirit and personality, fresh and ready for your shift.
  • Support from our Employee Assistance Programme and wellbeing initiatives.
  • Great incentives, including refer a friend bonus (£1000 for chefs & £500 for all other roles).