Coffee Equipment Technician

4 weeks ago


Godmanchester, Cambridgeshire, United Kingdom CV Library Full time
Job Title: Coffee Field Service Engineer

Job Type: Full-time, Permanent

Salary: £29,500 (OTE up to £33,000) + Overtime + Company Vehicle

About the Role:

We are seeking a skilled Coffee Field Service Engineer to join our team in Reading and Northampton. As a Coffee Field Service Engineer, you will be responsible for responding to service and maintenance requests for a wide range of clients, from high street independents to brands.

Your work will be essential in maintaining the performance and quality of coffee equipment, ensuring customer satisfaction.

Key Responsibilities:
  1. Perform a wide range of repair and preventative maintenance tasks on coffee equipment, ensuring all machinery is left in excellent working condition.
  2. Set up equipment according to specifications to ensure consistent coffee quality and aim for a first-time fix.
  3. Coordinate with the central call centre, taking instructions and providing regular updates to keep customers informed.
  4. Complete all necessary online documentation, including job sheets and time sheets, before leaving each site.
  5. Maintain company tools, equipment, and vehicle in good working order, reporting any issues to your line manager.
  6. Manage and replenish spare parts inventory using a hand-held unit.
Requirements:
  1. Strong understanding of coffee quality and coffee equipment.
  2. Robust problem-solving skills with an electrical/mechanical background.
  3. Excellent customer service skills.
  4. Computer literate with a clean driving license.
  5. Self-motivated with a flexible approach to work, location, and hours, including 1 in 4 weekends.
How to Apply:

Please contact us to discuss this opportunity further.



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