Travel Money Specialist

3 weeks ago


Leicester, Leicester, United Kingdom Travelex Deutschland Gmbh Full time
Job Title: Travel Money Specialist

We are looking for a skilled Travel Money Specialist to join our team at Travelex Deutschland Gmbh. As a specialist in foreign exchange, you will be responsible for delivering exceptional customer service and providing expert advice on travel money products and services.

About the Company: Founded in 1976, Travelex has grown to become one of the leading providers of foreign exchange products, solutions, and services, operating across the globe in over 20 countries.

Key Responsibilities:
  • Nurture relationships with customers to understand their travel and currency needs, tailoring their experience based on their destination.
  • Establish yourself as a trusted advisor, providing support and advice on great Travelex products and services.
  • Deliver on key performance goals, both procedural and customer-focused.
  • Process daily online FX requests and deliveries with attention to detail.

Benefits:
  • A comprehensive range of insurances, including Private Medical, Dental, and Critical Illness.
  • Employee wellness programs offering guidance on physical, mental, and financial wellbeing.
  • A wide array of employee discounts through Bravo Benefit.
  • Flexible hours and shift patterns to suit various lifestyles, with opportunities for overtime.
  • 25 days holiday (pro-rata), plus bank holidays and the option to sell extra days.
  • Pension with Scottish Widows.

Our Process:
  1. Our Talent Acquisition Partners or Bureau Managers will review your application and conduct an initial screening call if they believe your experience matches the role.
  2. You'll then participate in an online interview with a Talent Acquisition Partner.
  3. If successful, you'll visit the bureau to meet the Bureau Manager face-to-face and see the working environment.
  4. If the bureau visit goes well, we'll offer you the opportunity to join Travelex as our newest employee.


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