Travel Money Specialist
3 weeks ago
We are looking for a skilled Travel Money Specialist to join our team at Travelex Deutschland Gmbh. As a specialist in foreign exchange, you will be responsible for delivering exceptional customer service and providing expert advice on travel money products and services.
About the Company: Founded in 1976, Travelex has grown to become one of the leading providers of foreign exchange products, solutions, and services, operating across the globe in over 20 countries.
Key Responsibilities:
- Nurture relationships with customers to understand their travel and currency needs, tailoring their experience based on their destination.
- Establish yourself as a trusted advisor, providing support and advice on great Travelex products and services.
- Deliver on key performance goals, both procedural and customer-focused.
- Process daily online FX requests and deliveries with attention to detail.
Benefits:
- A comprehensive range of insurances, including Private Medical, Dental, and Critical Illness.
- Employee wellness programs offering guidance on physical, mental, and financial wellbeing.
- A wide array of employee discounts through Bravo Benefit.
- Flexible hours and shift patterns to suit various lifestyles, with opportunities for overtime.
- 25 days holiday (pro-rata), plus bank holidays and the option to sell extra days.
- Pension with Scottish Widows.
Our Process:
- Our Talent Acquisition Partners or Bureau Managers will review your application and conduct an initial screening call if they believe your experience matches the role.
- You'll then participate in an online interview with a Talent Acquisition Partner.
- If successful, you'll visit the bureau to meet the Bureau Manager face-to-face and see the working environment.
- If the bureau visit goes well, we'll offer you the opportunity to join Travelex as our newest employee.
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