Cloud Support Manager

3 days ago


London, Greater London, United Kingdom Oracle Full time

Oracle is seeking a talented Datacentre and Field Support Manager to lead our team of experts in delivering exceptional cloud support services. As a key member of our organisation, you will be responsible for ensuring seamless day-to-day operations in Cloud Hardware Support across all data centre sites, DRCCs, and C@C environments.

Key Responsibilities
  • Manage KPI and metrics improvement for Oracle businesses (OCI Commercial, DRCC, Alloy, OSC, C@C) in their territory.
  • Oversee the planning and execution of daily operations, ensuring 24/7 on-site service levels and adherence to company SLAs/OLAs.
  • Proactively develop and implement resource planning strategies to meet SLAs and presence requirements.

In this role, you will work closely with various teams, including Datacentre Operations (DCO), Build, Incident Managers, and other stakeholders to ensure the smooth delivery of services. Your exceptional communication skills will enable you to effectively manage customer relationships and provide expert advice and assistance as needed.

Salary range: £60,000 - £80,000 per annum



  • London, Greater London, United Kingdom Cloud Decisions Full time £32,000

    About Cloud DecisionsWe are a Microsoft first/Cloud First Managed Service provider and a recognised leader in helping companies transform and innovate.Our team has a wealth of knowledge and experience, and helps organisations both large and small (100-2,000+ users) with the successful deployment of the right technology to unlock their potential.We go that...

  • IT Support Engineer

    13 hours ago


    London, Greater London, United Kingdom Cloud Decisions Full time £32,000

    Transform Your Career with Cloud DecisionsWe are seeking an experienced Cloud Support Engineer to join our team and help us deliver exceptional support services to our clients.As a Cloud Support Engineer, you will be responsible for managing the configuration of end user devices, resolving escalated 1st line support calls and service requests, and occasional...


  • London, Greater London, United Kingdom EVERY CLOUD IT RECRUITMENT LTD. Full time

    About Every Cloud IT Recruitment Ltd.">Every Cloud IT Recruitment Ltd. is currently seeking an experienced Cloud Application Support Manager to join our team based in London.This role involves managing a team of four, focusing on administration, maintenance, third-line support, testing, and QA of new systems and functionality. The successful candidate will...


  • London, Greater London, United Kingdom Regal Cloud Full time

    Job Title: Business Development ManagerDepartment: Consultancy ServicesLocation: RemoteJob Overview:At Regal Cloud, we're committed to delivering transformative solutions that meet the unique needs of our clients. As the Business Development Manager for Cloud & Digital Transformation, you will play a pivotal role in guiding clients through their digital...


  • London, Greater London, United Kingdom Cloud Decisions Full time £40,000 - £50,000

    Cloud Engineer with Azure ExpertiseWe are seeking an experienced Cloud Engineer to join our team as an Azure Support Specialist. This role will be based on customer site and involve managing a large secure Azure enterprise estate instances, solving cloud engineering tasks, running/deploying Azure workloads/services.The Role:Develop and maintain knowledge of...

  • Cloud Engineer

    2 hours ago


    London, Greater London, United Kingdom Cloud Decisions Full time £40,000 - £50,000

    Cloud Decisions is seeking an Azure Support Engineer to join our team.We are one of Microsoft's most highly regarded Enterprise Azure delivery businesses, and in the top 10 global Azure providers. As an Azure Support Engineer, you will be based on customer site (Hybrid) to manage a large secure Azure enterprise estate instances and to solve cloud engineering...


  • London, Greater London, United Kingdom Cloud Decisions Full time

    Join Cloud Decisions, a rapidly growing Enterprise Microsoft Consulting Partner, and embark on an exciting opportunity as an Infrastructure Monitoring & Support Engineer. This hybrid role offers 3 positions available, with a unique work-life balance.A typical working pattern involves 4 days on, 4 days off, allowing for 50% of your time to be off-shift....


  • London, Greater London, United Kingdom Cloud Bridge Full time

    About the RoleWe are seeking an experienced Account Manager to join our team at Cloud Bridge, a leading AWS Advanced Partner.As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, understanding their business objectives and challenges, and effectively positioning AWS services to drive growth and...


  • London, Greater London, United Kingdom Cloud People Full time

    **About Cloud People:**We are a leading provider of innovative IT solutions and managed services.**Job Title: Cloud Solutions Architect**Location: Remote or Hybrid (London)Salary: Up to £85,000 per annum + 10% bonus**Key Responsibilities:**Lead information gathering and design workshops using the Microsoft Cloud Adoption Framework to ensure seamless...

  • Hybrid Cloud Engineer

    2 hours ago


    London, Greater London, United Kingdom UNITING CLOUD Limited Full time

    Job Summary: UNITING CLOUD Limited is seeking a Cloud and Server Infrastructure Engineer to support our existing enterprise business with their on-prem infrastructure and be involved in the migration to a multi-cloud environment.About the Role:We are looking for an expert in Windows Server, O365 and VMware with a desire to learn AWS and Azure. You will have...


  • London, Greater London, United Kingdom Cloud Decisions Full time

    Cloud DecisionsA globally renowned leader in delivering cutting-edge enterprise data engineering projects and programmes for a variety of Private and Public sector organisations, including banking, pharma, and government.Salary: Up to £75k + Up to £10K cash incentives/bonusAbout the Role:We are seeking a highly experienced Data Engineering Manager who will...


  • London, Greater London, United Kingdom Cloud Decisions Full time £32,000

    Company OverviewAt Cloud Decisions, we help organisations transform and innovate by providing them with the right technology to unlock their potential.We have a wealth of knowledge and experience in helping companies like yours deploy the correct solutions for your needs.Job DescriptionWe are seeking an experienced Cloud Support Engineer to join our team....

  • Cloud Sales Director

    3 weeks ago


    London, Greater London, United Kingdom Cloud People Full time

    At Cloud People, we are rapidly growing and investing heavily into our sales teams. We are looking for professionals with experience in selling cloud-based services, preferably Microsoft Azure, for a Lead Cloud Account Manager position.Role OverviewThe successful candidate will develop strong customer relationships, connect with key business stakeholders,...


  • London, Greater London, United Kingdom Cloud Decisions Full time £95,000

    Job Title: Cloud Data Governance LeadAbout the Role:We are seeking an experienced Cloud Data Governance Lead to join our team at Cloud Decisions. As a key member of our organization, you will play a critical role in designing, implementing, and optimizing data governance and compliance solutions using Microsoft Purview.Responsibilities:- Design and implement...


  • London, Greater London, United Kingdom BASE Media Cloud Limited Full time

    Transformative Cloud Solutions RoleAbout the Opportunity:We are seeking a seasoned Senior Support Engineer to spearhead our cloud engineering efforts and drive the delivery of cutting-edge media solutions. Based in London, this is a full-time role that offers a competitive salary of £80,000 - £100,000 per annum.Job Description:This pivotal role requires a...


  • London, Greater London, United Kingdom Cloud Decisions Full time £80,000 - £100,000

    Lead Cloud Innovations at Cloud DecisionsA competitive salary of £85,000 - £105,000 + Double OTE awaits an experienced Azure Solutions Director to drive ambitious growth and scale out the new Azure Solutions/Pre-Sales Team at Cloud Decisions.The OpportunityThis is an exciting chance to lead and grow a team in a business that excels in innovation, boasting...

  • Cloud Solutions Lead

    4 weeks ago


    London, Greater London, United Kingdom BASE Media Cloud Limited Full time

    We are seeking an experienced Cloud Solutions Lead to join our Professional Services division at BASE Media Cloud Limited.Job Description:This is a challenging and rewarding role where you will be instrumental in leading the technical aspects of our department, delivering solutions for digital transformation and system integration projects. You will work...

  • Cloud Program Manager

    4 weeks ago


    London, Greater London, United Kingdom BASE Media Cloud Limited Full time

    Project Planning & ExecutionAs a Senior Project Manager, you will lead the planning, execution, and delivery of large, complex technical programs and their associated cloud-based solutions and MAM integrations.Key Responsibilities:Lead cross-functional teams to manage multiple concurrent projectsDevelop and implement project plans, timelines, and resource...


  • London, Greater London, United Kingdom Regal Cloud Full time

    About UsWe are Regal Cloud, a leading Insurance company driven by innovation and change. Our dynamic Transformation & Change Team is seeking an enthusiastic and quick-learning Solutions Architect to help drive our architectural vision.This is an exciting opportunity to grow in a supportive environment while contributing to a transformative journey.


  • London, Greater London, United Kingdom Regal Cloud Full time

    About the Role:Cloud Infrastructure Automation Expert sought by Regal Cloud. In this position, you will be responsible for executing system software upgrades and configurations for PowerFlex Appliance environments, as well as supporting various add-on deployment projects. We are looking for someone with expertise in PowerFlex systems, automation, and Dell...