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Fragrance Expert

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Jo Malone London Full time
Unlock Your Potential as a Senior Stylist at Jo Malone London

At Jo Malone London, we're seeking a talented Senior Stylist to join our team at Fenwick. As a Fragrance Expert, you'll have the opportunity to work with our luxurious scents and create unforgettable experiences for our customers.

About the Role

We're looking for a highly skilled and motivated individual who is passionate about fragrance and gifting. As a Senior Stylist, you'll be responsible for providing exceptional customer service, educating customers about our products, and achieving sales and customer service targets.

Key Responsibilities

  • Provide personalized customer service and create memorable experiences for our customers
  • Develop and maintain a deep understanding of our products and services
  • Work collaboratively with the team to achieve sales and customer service targets
  • Participate in in-store events and visual merchandising to create an engaging store environment

What We Offer

  • Competitive industry salary and commission scheme eligibility
  • Annual leave and family leave
  • Product discount and staff product concession monthly credit spend allowance
  • Mental health wellbeing initiatives and benefits platform with exclusive discounts and offers
  • Extensive training and development opportunities

Qualifications and Requirements

  • Previous retail experience with a proven track record of achieving sales and customer service targets
  • Passion for fragrance and gifting, with a strong understanding of our products and services
  • Excellent communication and interpersonal skills
  • Ability to work flexibly across days and hours

About Us

Jo Malone London is a British fragrance house known for its elegantly simple scents with unexpected ingredients and a unique twist. We're committed to being the most inclusive and diverse beauty company in the world, and we're seeking talented individuals who share our values.