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Head of Cybersecurity Operations
4 weeks ago
Join Fruition IT, a leading provider of Managed IT and Security Services, as we seek an experienced Head of CyberSoc to lead our Security Operation Centres team.
Job SummaryWe are looking for a highly skilled and motivated individual to oversee the Security Operation Centres team, delivering robust and innovative solutions to our customers.
Key Responsibilities- Supervise Incident, Change, and Problem Management: Provide oversight and direction for handling incidents, changes, and problems within the SOC team.
- Ensure SLA Compliance: Monitor and ensure that all service level agreements (SLAs) are consistently met.
- Manage Resource Allocation: Strategically allocate resources to optimize team efficiency and coverage.
- Oversee Escalation Management: Prioritise and manage escalated issues, ensuring timely and effective resolution.
- Provide Hands-on Team Support: Offer direct, hands-on assistance to the SOC team when needed.
- Develop and Maintain Documentation: Create and update documentation, including processes, procedures, and runbooks, to ensure clarity and consistency.
- Set Goals and Conduct Performance Reviews: Establish team goals and regularly assess individual and team performance through reviews.
- Facilitate Mentoring and Cross-Training: Collaborate with other SOC teams to promote mentoring and cross-training opportunities.
- Manage SOC Customer Onboarding/Offboarding: Oversee the onboarding and offboarding of customers for various security services provided by the SOC.
- Proven Expertise in Incident, Change, and Problem Management: Extensive experience in managing processes related to incident response, change management, and problem resolution.
- Proficiency with SIEM, IPS, and SOAR Tools: Strong background in using security tools such as SIEM (e.g., Splunk, Sentinel), IPS, and SOAR; hands-on experience is a plus.
- SOC Team Leadership Experience: Demonstrated success in managing and leading a SOC team.
- Comprehensive Cybersecurity Incident Management: Skilled in investigating and managing major and complex cybersecurity incidents from start to finish.
- In-depth Knowledge of Adversarial Tactics and Industry Standards: Well-versed in adversarial tactics, techniques, and procedures (TTPs) and familiar with industry-standard frameworks like MITRE ATT&CK, ISO 27000, and ISO 27001.
- Extensive Understanding of Security Technologies: Strong working knowledge of a wide range of security technologies, including but not limited to SIEM, EDR/EPP, antivirus, IDS, IPS, Active Directory, DNS, and SOAR tools.
We offer a competitive salary, generous bonus, and car allowance, as well as the opportunity to work with a dynamic and growing organisation.
Applicants must hold a UK passport and be able to travel freely throughout the EU. Sponsorship is not available for this position.
