Business Improvement Manager
3 weeks ago
We are seeking a Business Improvement Manager to join our team at Versende Ltd. The successful candidate will be responsible for driving continuous improvement and maintaining high standards across our Assessment Services division.
Key Accountabilities:- Develop and implement process improvements to streamline performance management and reporting activities, supporting more efficient tracking of KPIs.
- Collaborate with the Quality and Compliance teams to refine assessment processes and drive efficient working practices.
- Provide targeted feedback and coaching to Assessors to enhance their performance and support improvement in weak areas.
- Minimum 3-5 years of experience in performance/people management within an EPAO or educational setting.
- Strong analytical skills to interpret data, identify trends, and drive performance enhancements.
- Excellent communication skills for providing feedback, coaching, and performance updates to Assessors and senior stakeholders.
- Proven track record of coaching or mentoring others to improve performance and meet organizational goals.
A leading Education Organisation, we are committed to delivering high-quality assessment services. We offer a hybrid work environment with 2 days in our London office per week, fully expensed.
Salary and Benefits:The salary range for this position is £45-50k, depending on experience. We also offer a comprehensive benefits package, including opportunities for professional growth and development.
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