Desktop Solutions Engineer
2 weeks ago
Role Overview
We are seeking a highly skilled First Line Service Desk Engineer to join our team.
In this role, you will assist in technical IT projects, provide desktop support services, and collaborate with the team to deliver excellent customer service.
- Support users with hardware and software issues, including PC, Printer, Microsoft Windows, Office, peripherals, and mobile phones.
- Assist in troubleshooting and resolving technical issues.
- Provide timely and effective solutions to ensure business continuity.
About You
To excel in this role, you will require:
- Exceptional customer service and communication skills.
- Advanced proficiency in Excel, Outlook, Word, Access, and other Office products.
- Demonstrated knowledge of the Service Desk environment and ITIL framework.
About Us
Allpay Limited is a dynamic Fintech company in the UK, offering a range of financial services.
We value our employees' contributions and provide a comprehensive benefits package, including a pension scheme, income protection, life assurance, health options, and an onsite gym.
Please be aware that all roles are subject to successful background checks.
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